Technical Support
Introduction > Technical Support
Technical Support

If you cannot find the answer to your question in this manual or in the Help files, we recommend you contact your system installer. Your installer is familiar with your system configuration and should be able to answer any of your questions. Should you need additional information, refer to the following table for the Technical Support Help Desk in your area.

Country/Region Phone Numbers Support Hours Email
North America Toll Free +888 222 1560 (GMT -05:00)
US and Canada Direct: +450 444 2030 Fax: +450 444 2029 8:00 to 20:00 kantechsupport@tycoint.com
Latin America (GMT -03:00)
Argentina Direct: +5411 4711 8711 Fax: +5411 4711 8201 9:00 to 18:00 ingenieria@tycoint.com
Asia (GMT +08:00)
Asia Pacific   8:30 to 18:00 apac.support@tycoint.com
Europe Toll Free +800 CALL TYCO / +800 2255 8926 (GMT +01:00)
Bahrain +800 04127 8:00 to 18:00 emea.support@tycoint.com
France +33 04 72 79 14 83
Greece +00 800 31 22 94 53
Russia +8 10 800 2052 1031
Spain +900 10 19 45
Turkey +00 800 31 92 30 07
United Arab Emirates +800 0 31 0 7123
United Kingdom +44 08701 ADT SUP / 44 08701 238 787 Direct: +31 475 352 722 Fax: +31 475 352 725